Summary of Operation: Ethical cosmetics retalier Stenders was founded in Riga, Latvia in 2001 and has been franchising its successful business model since 2002. With over 160 shops in 17 countries worldwide including Russia, Japan, Kazakhstan, Ukraine, China, Lithuania and the Baltic States, Poland, Luxembourg, Sweden, Finland and Hungary. Stenders has recently signed contracts with franchise owners in Slovenia and Denmark. Stenders is keen to become a globally recognised brand and has arrived in the UK with plans to open 100 outlets nationwide. Stenders is looking for either single unit franchise owners or area developers to turn its vision of a nationwide network into a reality. Ideal Franchise Owner Profile: Candidates should demonstrate an enthusiasm for the products and be motivated. They should also possess excellent customer service and people skills along with the ability to develop and lead a team of employees.

Cost of Franchise: £18,950 (single unit) - £100,000 (Master),

Year Company Established: 2001

Year of First Franchise Owner: 2002

Training Provided: A five day operational training course at head office, situated in Riga followed by a further five days on the job training within the franchise owner's territory

Support Service: Ongoing merchandising, ordering and product development support includes in-store visits