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'Myhome made all the difference'

Residential cleaning is one of the UK's fastest growing market sectors with 2.7 million households spending around £11 billion every year on domestic help. With over 10 years of business success and a client base of thousands, Myhome is widely recognised as a proven leader and is one of the UK's leading residential cleaning businesses. Group Franchise Director Derrick Simpson explains

MyHome Residential Cleaning article image
 
OVERVIEW
  • Successful and proven operation
  • One of the UK's fastest growing sectors
  • Fast track start-up programme
  • 80% repeat business & high referral rate
  • Low investment
  • Assistance with low interest finance
  • Accredited by leading trade institutions
 
MyHome Residential Cleaning article image
 
SUMMARY

No. of franchisees: 36

Franchise fee: £24,995

Franchisee profile: Enthusiasm to run a business, passion to work on a business as much as in a business, desire to be part of a thriving company, full of energy and motivated with the drive to succeed.

Year established: 1998

Year franchised: 2003

Priority recruitment territories: Nationwide
 
MyHome Residential Cleaning article image
 
'With a Myhome franchise, you are combining your management skills with our experience and expertise to build your own successful business...'
 
Sue and Simon Glenister, (pictured, above right) head up Myhome's Chertsey office, having graduated from Myhome's comprehensive five-day, residential training course at the end of January 2005. They began trading immediately and continue to grow from strength to strength.

Sue tells us: "Going into business for yourself is a big step. Reports state that 60 per cent of independent start-ups fail in the first five years. However, going into business with a partner that has experience and expertise makes all the difference." Myhome has a complete templated system and can demonstrate it in action at the pilot operation, which is the heart of the Myhome Franchise Programme.

Originally developed by Unilever, this has been used to create, test and develop all the operating systems necessary for a turnkey business. We have everything covered from HR Systems through its time and motion based Tri-Colour Cleaning processTM all the way to the Myhome ServiceCeoTM IT System. Myhome provides you with all the knowledge and support you need and eliminates the dreaded new business learning curve as we have already gone through it.

In addition, Myhome is a quoted Public Company and an accredited Member of the British Franchise Association. "We have a great sense of personal security with Myhome as they make being self-employed much less daunting," says Sue. "The reality is that we are running our own business, but we're never on our own. We have the support of the entire team and with Myhome as our franchise partner, we are confident of success!"

Myhome franchise partners are not cleaners. They are talented individuals who manage and build a supremely efficient residential cleaning business. They want to run their own business, but do not want to be in business on their own. They see the value of working with a proven business format.

Myhome's success is built on our unique management systems. These breakdown the whole process of operating and growing a business into simple, manageable steps to give predictable and profitable results. With a Myhome franchise, you are combining your management skills with our experience and expertise to build your own successful business - a great partnership!

Training & support

We want you to succeed. That's why we provide one of the most thorough training and support programmes in the franchise business. It includes:
  • Setting up: We will advise you on all aspects of setting up your business including opening a bank account, VAT and NI registration, accounting practice, vehicle acquisition, templates, marketing materials and operating supplies and equipment.

  • Intensive training: We will show you how to operate a premium residential cleaning business using our unique tri-colourTM cleaning system. Our comprehensive five-day residential training course covers everything from how to prepare for business and get off to a flying start; winning customers and keeping them; working on your business, not in it; through to building and managing your team. Franchisees are shown how to operate a premium residential cleaning business using Myhome's unique Tri-Colour Cleaning System and will be introduced to Myhome's proprietary software programme - Myhome ServiceCeoTM - which helps track and manage virtually every aspect of the business.

  • Nurturing programme: A 90-day close-support programme to help with the initial staff recruitment, HR and customer acquisition, all designed to ensure your business gets off to the best possible start.
But it does not end there - newsletters, meetings, an intranet, a helpline, continual updates on technology and systems development all help to grow your business and keep ahead of the competition.

Former IT Customer Support Engineer Adam Devereux (pic above), who runs the Milton Keynes office, graduated from Myhome's intensive five-day, residential training course at the end of May 2005. After graduating, Adam (and his classmates) exceeded his monthly target by almost 100 per cent within the first month of trading. Now, having also completed Myhome's 90-day nurturing programme, Adam and the class of May 2005 are all way ahead of target.

Adam tells us: "Myhome provides one of the most thorough programmes in the franchise business with ongoing training, support and advice every step of the way to ensure my franchise succeeds. The training programme assumed nothing, starts right at the beginning and taught me everything I needed to know about running a residential cleaning business.

"Prior to the training course, the Myhome franchise support team took me step-by-step through setting up my franchise so that on graduation of the training course I was ready to hit the ground running. Together with the daily support, I have also benefited from Myhome's 90-day nurturing programme.

"During these first three months of running my franchise, Myhome carries out customer satisfaction surveys, monitors the daily running of my business and carefully analyses my overall progress. This helps to iron out any problems, reinforcing the Myhome systems and enabling us to share our experiences as new franchisees. I firmly believe that this comprehensive support from Myhome has enabled me to exceed both my expectations and the targets set by Myhome."

If you are ready to take the next step and would like to hear more about the Myhome opportunity, call today for a personal appointment. Don't hesitate - make the call that puts your future in your own hands.

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