Glasgow-based Chem-Dry franchise owner Graeme Sim has just embarked on an expansion programme. Sim who owns 1st Choice Chem-Dry and his team are looking to expand the Strathclyde-based franchise to six other franchise operating areas where they will provide their carpet and upholstery cleaning and fire and flood restoration business to numerous parts of Scotland.

To embark on such a large expansion, even with a proven business model such as franchising, requires a lean and streamlined operating process, a motivated team and the flexibility to change daily work patterns to meet customer’s needs as short notice. 1st Choice Chem-Dry, will be operating from two strategically based sites each with over 5,000 sq feet of space.

Sim said: “This is a big challenge and a massive opportunity for 1st Choice Chem-Dry, with the busienss operating from multi site locations. Our franchise bears no resenblance to the business I first started up back in 1993, operating from the back bedroom. Since we took the decision to merge the 1st Choice Chem-Dry and Chem-Dry Paisley franchises in 2007 and our subsequent investment in a CTS 330 Truckmount carpet and upholstery cleaning system, this seems to be a natural progression for our franchise. What I have come to realise is franchising is a long term business solution, not just a short term business fix.”

1st Choice Chem-Dry continues to be a best practice example of a well managed franchise, with processes and a structure in place which enables tem to develop at a pace which will not overstretch the business. It also allows the domestic and commerical side of business to evolve even throughout flood surge periods and emergency fire incidents.

Mark Galsworthy, Head of Chem-Dry Franchising commented: “After over 15 years within the Chem-Dry network, Graeme and his team are a shining example and great role models for other aspiring franchise owners. They exemplify what franchising and Chem-Dry is all about; working tirelessly hard for their business, with energy to burn and continually striving for improvement. Chem-Dry Franchising will endeavour to support Gaeme and the 1st Choice Chem-Dry team as they embark on this new venture.”

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