Domino's franchisee reaps the rewards

"People have noticed their local store doing well and thought to themselves, I want a piece of that!"

Lisa Taylor, 25, is a franchisee of two stores in Scotland. She comments: 'When I started at Domino's there were very few other franchises around and I think there was a lack of awareness about the opportunities the industry can offer. Since then, as big brands such as Domino's have grown, people have seen national TV advertising, noticed their local store doing well and thought to themselves, I want a piece of that!'

Lisa began her career working part-time in store at Domino's whilst still at school. Six months into studying for a degree she realised her true passion was for the hands-on work she had enjoyed at Domino's. She left university and returned to the firm, becoming a manager at just 19 years old. Now at just 25, she is franchisee of two stores in Kilmarnock and Ayr.

She continues: 'Some of my friends questioned my choice to leave university but I knew I had chosen an employer who would reward hard work and enthusiasm regardless of age or background. I was managing fifty people when I was nineteen, which was a fantastic challenge and only possible through the support and experience of my franchisor. The systems and processes in place allowed me to go through a steep learning curve extremely quickly rather than struggling to start the business from scratch. I'm often asked if it was difficult to assert authority being very young and only four feet eleven tall but I laid down the ground rules early on!'