Gavin Whitaker, Tunbridge Wells and Sidcup
'Six years ago my kitchen needed a facelift. However, I did not want to completely gut my kitchen or go without a kitchen while the work was done. I had heard of Granite Transformations through a friend and was intrigued by the unique nature of the product so decided to give them a call. I was really impressed by the professional finish and speed in which they completed the job. At the time I was fed up with my role in the IT industry and could see myself running a business like this so decided to ask for more information on the franchise package.
'For the first six months I was the only UK franchise owner, however over time the franchise network and my client base have grown through word of mouth and recommendations from customers, family and friends. My role as the franchise owner is to sell the product and oversee the development of the business, while I leave my professional fitters to get on with the job at hand.
'Having showrooms has really pushed sales as they act as a one-stop shop with everything required to freshen up a dull kitchen all under one roof. Here customers can see examples of finished products, select a colour, style and any extras such as a new hob or sink to complete the look.
'The benefits of running a Granite Transformations franchise are endless, there is no hard selling involved because the product sells itself and appeals to a wide target group - from property developers when the housing market is good, to families or the over 50s looking to update their home for the fraction of the price to make their retirement more comfortable. The business has a good cash flow and my current turnover is £1,000,000 and in January 2009 I turned over £132,892 - which is the highest in Granite Transformations history. My lifestyle has also improved, as I am now able to work the hours I want when I want.'