A new face has joined the franchise development team of home care provider, Home Instead Senior Care to strengthen its national head office.

Caroline Kanso has been appointed as New Business Performance Manager providing help and guidance for new franchise owners as they set up and develop their Home Instead business.

Kanso commented on her appointment: “Working at Home Instead gives me the opportunity to both mentor our enthusiastic new franchise owners, and help them to provide quality home care to older people across the UK. I have experienced issues that older people can face, not only personally with my own family, but also when I was a volunteer in Ecuador where I was a translator helping people to read and write. One day an elderly lady said to me the work you are doing is fantastic, but could you help me to get some glasses or could you write in bigger letters, I can’t see so well at my age!”

Published: 23 January 2013

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