A million reasons to celebrate

Kare Plus franchisee Jamie Hickson has plenty to celebrate in 2014 after hitting his first million in turnover, investing in branded cars, moving to larger premises, and looking forward to achieving his projected turnover figure of £2.2 million by the end of this year. Beth Dunmore reports

Jamie left behind a career in the financial sector to join Kare Plus just two years ago following a negative experience with the care of a loved one. In just two short years, he has built an extremely successful business.

“I have 72 staff on my books, of which 50 are on the payroll every week,” Jamie explains. “We’re picking up new work daily. I have confirmed contracts with local authorities to provide regular care to people at home – which is great for cash flow – and I’m building a very lucrative private customer base that’s growing quickly too.”

Jamie is currently on the hunt for more top quality professionals, as he races to meet the growing demand for his services.

“I definitely need more staff for all the work we have lined up, but our success is built on quality of care and that depends on recruiting high calibre people, with suitable qualifications and the right attitude,” he says.

With the introduction of domiciliary care services last year, Jamie says business and turnover have rocketed, not to mention the personal satisfaction of providing care to his local community.

“Needs vary, from dementia care and challenging behaviour, to light support and companionship for elderly people that are frail, but otherwise fit and want to maintain independence. We have appropriately trained staff to fit any of these requirements, and we try to make sure the same staff care for the same clients so that a relationship of trust and friendship develops.”

Jamie’s commitment to excellent standards of care is what initially led him to Kare Plus, but it was the impressive business model that made the decision for him.

“Kare Plus was obviously the perfect business for me,” he comments. “The company gives you great autonomy, but provides superb levels of support whenever you need it. A Kare Plus franchise provides the infrastructure and all the tools you need to build a multi-million pound business.”

He adds, “When you invest in a Kare Plus franchise, as well as buying into a successful brand, you’re buying the comfort of knowing that you have a dedicated, professional team behind you to keep you on track with compliance and to support you as your business grows.”

Although Jamie has already passed the million pound turnover mark and developed a thriving business, he remains as ambitious as he was two years ago.

“Currently, I’m doing just a fraction of what the Kare Plus model allows me to achieve, simply because there’s only a certain amount one person can pack in during the working week. Once I can take a step back and be free of the day to day operations, then the real growth can begin…and I can’t wait!”