That's what makes our franchisees. That's what makes McDonald's.

Meet Tonina Hoang. In just over two years she's come a long way as a McDonald's franchisee.

"I became a McDonald's franchisee because I saw what it could do for me. I saw the opportunity in the investment, the ongoing support behind the brand that's known the world over. and the way they have a keen eye for innovation. It gave me real confidence. And I was right.

Now I've two restaurants here in Bromley and my target is to have 10 in the future. Years ago as a student, I worked as a part-time crew member and I think that gave me the passion for the brand. I went on to be part of a global IT company and then ran my own business with my husband - as well as having three daughters - but McDonald's was always where I wanted to be professionally.

What excites me is that you benefit from their knowledge and you have the opportunity to innovate and build on your local community relationships. I recently had Crystal Palace Football Club here, for example, to celebrate the Grand Reopening of this restaurant after its superb refurbishment. I'm proud of that and of course, my new. They are a loyal, very close-knit team and almost like family. I work hard to ensure that they stay motivated and develop their careers because I want them to do well too and with McDonald's I know they can.

As a McDonald's franchisee, I would say you need exceptional levels of personal drive, ambition and energy - and as a hardworking businesswoman and mother, I should know. If you've got that, there's no better company and brand to help you achieve success. Just look at me."

Open Days 2013

Saturday July 6 Mcdonald's - East Finchley, London

Saturday September 13 The Aztec Hotel and Spa - Bristol

Exhibitions 2013

June 21-22 The Franchise Exhibition - Manchester Central

September 6-7 Franchise Opportunities Live - Heathrow