MOLLY MAID provides Clifford and Shirley with a secure future

When he was made redundant in 2008, Clifford Hudson decided the only way to ensure he wouldn’t face losing his job again was to start the New Year as a MOLLY MAID Franchise­­ Owner.

Since Clifford Hudson launched his Godalming MOLLY MAID franchise in January 2009, he no longer has to worry about being made redundant and loves every minute of being his own boss.

“I had been working as a catering manager at a golf club until a big corporate company bought it and everyone was made redundant while it was being refurbished,” explains Clifford.

“I immediately began looking for jobs with a similar salary, however due to a combination of my age and the start of the recession I couldn’t find anything.”

These factors spurred Clifford and fellow Manager at the golf club, Shirley Reynolds, to join forces and look at starting their own business.

“Naturally my attention turned to franchising because of the back up and support you receive,” adds Clifford. “I knew I wanted a management franchise as I had plenty of experience related to handling staff including interviews, training and motivation.”

Clifford and Shirley looked at a number of other cleaning franchises before settling on MOLLY MAID. “The brand really stood out when I read about MOLLY MAID in The Franchise Magazine, so I decided to research it further online,” says Clifford.

“I then called MOLLY MAID for an appointment and during the meeting was given a list of Franchise Owners. After contacting them, I managed to compile a good, well-balanced report about working for the company and liked what I saw.”

Clifford and Shirley visited the MOLLY MAID support office a couple of times and were so impressed with the highly professional yet friendly atmosphere, they decided to invest in the company’s Godalming territory.

“I looked after visiting customers, providing the estimates and office side of the business while Shirley handled our first cleaning route,” recalls Clifford, who has since seen his territory expand over the last two years.

“It has been a steady increase: We now have four cars – five when we have an overflow of one-off cleans – and we plan to have a sixth car operating by the end of 2011. We have also employed a ninth person to join our team, which includes two cleaning staff who have been with us almost from the beginning.”

Clifford explains that many aspects of the MOLLY MAID franchise package help generate business for its Franchise Owners.

“Word of mouth recommendations are a constant source of new business and the MOLLY MAID liveried cars are a great asset. Our support office also helps me with producing flyers, which are the primary source of new business. Sending these using Royal Mail allows us to target all postcodes in our territory as it is quite rural in places, especially as it now includes West Sussex.”

MOLLY MAID encourages Franchise Owners within its network to forge professional friendships and Clifford is no exception as he works closely with MOLLY MAID Franchise Owners Amanda O’Rourke in Horsham and Pinks Dhillon in Webridge & Guildford.

“It’s really useful as we can help each other out with our experiences and if we get contracts within each other’s territories we pass them on,” explains Clifford.

“MOLLY MAID is also very good at helping all its Franchise Owners keep in touch through its annual convention and regional meetings.”

Clifford is delighted with his life and career since launching his MOLLY MAID franchise, which now has a gross turnover of more than £100,000 a year.

He adds: “At 57, I am really happy and I intend to be well established by the time I am 60 and with MOLLY MAID I know this will happen as their franchise model really does work!”

Reported by Fraser McKay