Celebrating a Decade of Revive!
Revive! UK, one of the country’s leading mobile paint repair franchises, has celebrated its 10-year anniversary with a 150-people strong conference and awards evening. Gareth Samuel reports on how Revive! continues to innovate, with Franchisee of the Year Nathan Holmes leading the way.
Nathan Holmes, franchise owner of Revive! Cambridge has recently been awarded the prestigious franchisee of the year for 2013 by the Revive! Team. Nathan has grown the business significantly over the last few years, in spite of the recession, and saw further growth in 2013. This included piloting new initiatives and establishing a retail unit, which he saw as a natural evolution of his business.
“We have worked hard as a team to develop a strong name for technical excellence and outstanding customer service in the Cambridge area and the number of mobile vans has grown to four,” he says. “In the last year we saw an opportunity to develop a strong partnership with a local dealer and at the same time develop a retail unit. Even though we had strong sales growth over the past few years, last year really saw us move to another level with the business.”
While the technical skills are important, and Nathan proudly shows off his ATA accreditation, he reveals that all of his team are either accredited or will go through the necessary accreditation in due course. Nathan believes that the success that he has had comes down to three key ingredients: 1) His vision to build a business 2) His people 3) The on-going relationship with Revive! HQ.
Nathan states: “I came into the Revive! franchise to grow a business. It is a clear focus for Revive! and while initially it was important for me to understand the business, I really wanted to build something significant within the territory. We now operate a seven-man team with four Smart vans including a wheel van and a static site that requires three staff. Sales have boomed and yet we still have major opportunities for expansion as we continue to develop our reputation within Cambridgeshire.
“One of the vital ingredients of my success has been the team around me. A large number of the staff have been with me for several years and we work really hard to keep part of what we do fun, while delivering excellent service to our customers.
“Finally we have a great franchisor who supports us in different ways during our growth. Administrative support is important at this time as we move from a small business to a medium sized business and we are all thoroughly delighted with the recognition and winning the Franchisee of the Year Award.”
Revive! Managing Director Mark Llewellyn comments: “ Nathan fully deserved his award this year in a category that was extremely tough for the panel to choose a winner. It’s quite incredible to look back over the past 10 years and see how far we have come. Business is thriving and we expect our growth trajectory to continue well into the future."
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