Right at Home UK is a Best Franchise Awards finalist

Right at Home is breaking records for franchise owner satisfaction, after twice scoring the highest-ever results for a company of its size in a survey of UK franchise owners.

Compiled by franchise research organisation Smith & Henderson, the annual survey is an independent and confidential industry wide benchmarking programme of franchisee satisfaction. Franchise Owners from the UK’s leading brands were invited to rate the training and support provided by their franchisor, the franchise system and their overall franchise ownership experience.

Right at Home’s owners once again unequivocally backed their franchisor with a 95 per cent score that broke the records for franchise owner satisfaction in the main £75k+ investment category.

Two years ago the company achieved the same outcome, with a score of 97 per cent in the Growing Franchise category. Its outstanding results led to Right at Home receiving ‘Five Star Franchise’ status and getting short-listed for the Best Franchise Awards.

Master Franchisor Ken Deary said: “Receiving this level of backing from our franchise owners, who scored us 100 per cent in many areas, is just fantastic. We pride ourselves on finding the right people, who are committed to the principles of franchising and quality care, then providing the best support available so that together we can really make a difference in many people’s lives.”