A Revive! franchise owner smashed the company’s record for monthly sales during the summer.
During August, Nathan Holmes, who launched his Revive! Cambridge franchise five years ago, carried out £34,500 worth of repair work for local car dealerships, fleet management companies and private motorists – the most any franchise owner has done in a single month.
Holmes said: “Month by month I could see the sales figure rising, but even I was staggered when I realised that we were heading for our biggest total ever, beating the previous month’s figures by over £10,000.
“It’s not just luck – we have all worked extremely hard to ensure that the business grows through reputation. Customer service and quality of work is the key to our success. I make it my policy to speak with customers properly, and train my technicians to do the same. Our work has to be of the highest quality, and everyone knows that I will be checking on jobs to make sure the standards are maintained. If I am not happy with the work that has been carried out we’ll do it again, and people know that.”
Published: 1 November 2012
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