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Bluebird celebrates a decade of care

The anniversary coincided perfectly with the 2014 Bluebird Care annual franchise owner conference and the milestone was celebrated with a two-day event in Warwickshire, where franchise owners around the country were recognised for their exceptional customer service and quality of care. The prestigious award of ‘Franchise of the year’ was awarded to father and son team, Steve Davie Bluebird Care Bromley, for their exceptional customer service.

With almost 200 offices across the UK, providing over 20,000 care visits each day, Bluebird Care staff deliver the highest quality home care and the company recently won the Skillsoft Inspire Award for its new e-learning training programme for care workers.

The award, for Best Compliance Initiative, comes as a result of Bluebird Care’s continued investment in training and support for its staff, including implementing a new e-learning system providing new recruits and for current staff with a flexible and blended approach to learning that underpins the high quality service they deliver.

The e-learning programme has also been commended by the UK’s industry regulators.The company’s committed and enthusiastic franchise owners have been instrumental in helping Bluebird Care to establish itself as one of the fastest-growing home care franchise companies in the UK.

Commenting, Bluebird Care Chief Operating Officer, Simon Dalziel says: “Bluebird Care has been delivering high quality care to thousands of customers at home for over a decade, and I’m thrilled to recognise the hard work that our franchise owners have been doing in across the network. They provide the highest standards of care to our customers and are leading the field in delivering a high quality service that goes above and beyond on every single visit.

“As the largest provider of privately funded care in the UK, Bluebird Care goes into its second decade determined to maintain our market leading status and excited by the opportunity our franchise owners have to grow successful and profitable businesses, whilst providing a vital service to their community.”