Drain Doctor Plumbing's proven business system coupled with its support structure made the franchise an appealing business opportunity to its latest franchise owner. Aaron Clark and his sister Natalie O'Brien (pictured) have taken on the London South West franchise of Drain Doctor Plumbing and will provide an emergency plumbing and drain repair service across Richmond, Twickenham, Esher, Kingston and Hounslow.
Aaron is an experienced plumber and was recently employed as a technician with another London Drain Doctor franchise owner before deciding to take on his own business. He said: 'Working as a technician I already knew all the Drain Doctor systems. When this franchise became available it made sense to take it on.
'Drain Doctor has a proven system. It offers a recession-proof opportunity where I can be an independent operator running my own business but with all the back up that comes with being part of a large national organisation. We aim to give businesses and householders in South West London the 'dazzling' level of service in plumbing and drainage, which Drain Doctor provides across the rest of the country.
'Our customers get fixed-price, no obligation quotes, a complete guarantee on all our work and a full 24 hour per day seven day per week service with no call out charges - so people pay the same price for work at any time of day or night. What's more, we turn up at the agreed time!'
Aaron plans to begin trading by providing the plumbing service himself but then intends to expand by recruiting three technicians before the end of the first year.
Aaron's sister Natalie, who previously worked in the music industry as a singer, will run the administrative part of the business. She commented: 'I left the music industry to have my children and then I trained as a beautician. When Aaron said he was taking on the London SW Drain Doctor business I thought that it was a perfect opportunity to help run a family business and use all the skills I have to provide 'dazzling' customer service.'
Published: 7 July 2009
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