Alphatalk, a partner of leading franchise consultants Franchise Development Services, has raised the bar again within the telecoms industry with the enhanced services it is now offering at no extra cost.

Traditionally, customers expect to pay high costs in order to build functions on their telephone systems and inbound numbers, such as call recording. Previously, they would have required both software and hardware to implement this solution. However, with rapid advances in technology the whole service is now network-based and can be set up almost immediately.

Alphatalk has gone step one further and has now introduced this feature as standard for no extra charge. For every customer who buys a standard number, they have the option to add a whole set of new features free of charge, such as Auto Attendant (Press 1 for Sales, 2 for Accounts etc), Voice to Email and many more.

“The service that will appeal to many franchise owners, is called One To Many,” said Zafar Majid, Director of Alphatalk. “This feature will dial multiple destinations in sequence until the call is answered. It seems to be a very popular choice with businesses always on the move.”

Published: 2 August 2011

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