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For the second year running Belvoir has been awarded a prestigious lettings industry award.

The company has won the Silver Award at the 2011 Lettings Agency of the Year Awards, in association with The Sunday Times and The Times. Last year Belvoir won the award for best Lettings Agency Franchise.

On accepting the award Dorian Gonsalves, Managing Director of Belvoir, said: “The Sunday Times and The Times are extremely high profile newspapers and we are proud and delighted to receive this group award from them.

“Winning a prestigious award for two consecutive years in the Best Lettings Agency Franchise category is testament to the pride, passion and dedication shown by all our franchise owners in promoting the Belvoir brand, as well as their determination to provide consistent and outstanding customer service. The judges acknowledged the high level of support and training that the team at central office constantly provides and the many innovations that Belvoir has implemented in the past year, but importantly, this award is a fantastic tribute to the entire network. Belvoir currently has over 140 offices nationwide and our franchise owners are committed to ensuring that Belvoir is the UK’s number one agency of choice for landlords and tenants.”

When deciding to name Belvoir as winner of the award the judging panel said: “Belvoir’s franchise offering continues to impress this year and the judges are pleased to recognise the maintaining of high standards shown previously. Over 15 years of trading this lettings-only agency has established an exceptional brand demonstrating professionalism and high standards at every level. With offices throughout the UK, Belvoir is committed to building on their reputation centrally while helping the franchise owners with the development of their individual offices and has increased investment accordingly.

“Communication across all levels is encouraged through networking groups, newsletters and regularly organised contact between the office owners and also central office, and it has recently developed its own iPhone App to help strengthen communication with tenants and landlords. Recent delivery of well attended Buy to Let seminars has helped establish the team as experts and not only have profits increased as a result but a strong and steady growth of franchise applicants reinforces the high regard in which this franchise business is held by agents themselves.”


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