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Caremark added five new key support and development roles to its Support Team over the summer. The new team members bring with them a wealth of expertise, which will further enhance an already highly professional and experienced Support Team.

Kevin Lewis, CEO of Caremark, said: “I firmly believe we now have one of the strongest Support Teams, both in size and experience, which I feel is essential to continue the fantastic success we have seen over the last five years.”

Craig Henthorn joined Caremark as the new Managing Director in August. With 15 years of experience in franchising, Henthorn has brought a range of expertise to Caremark, including franchise support, development and operating experience.

He said: “I already had experience in the franchise sector and knew it was something I liked. Caremark is a big company and is set to become massive within the care industry in the near future.”

Over the last five years, Sean Cragg (pictured), has played a significant role in Caremark’s impressive growth and has now taken on the responsibility for International Franchise Development. Cragg said: “I am so enthused by the opportunity for our business enjoying international expansion and indeed the opportunity to shape our strategy and future success. Our offering will lend itself extremely well to many markets.”

Regional Support Manager (South), Jo Oyama brings to Caremark a wealth of experience. Although her background was not in franchising, her previous career was similar, having worked primarily with various charities, including MIND, Mencap, SCOPE and Primary Care Trusts. This involved business development, marketing and capacity development, which leaves her well placed in her new role within the care sector.

Karen Pennington, Regional Support Manager (North), joins Caremark with a background of over 10 years in franchising, having been a franchise owner with Pitman Training, as well as Operations Manager in franchise support. Her prior knowledge of care from having been involved with her family’s care home businesses, complements her new role as Regional Support Manager within the home care sector.

Pennington said: “I think the franchising industry is a really good business model to work with and is one of the reasons I joined the company, along with the ethics of the company and the level of support Caremark offers its franchise owners.”

Jenny North joined Caremark earlier this summer as Specialist Services Manager, focusing on Learning Difficulties, Young People in Transition, Acquired Brain Injury, Huntingdon’s Disease, Creutzfeldt-Jakob disease and Dementia. North has many years of experience working within these specialist areas having worked for over 20 years with West Sussex Social Services.


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