One of the leading care franchises, KarePlus, has announced a new national telesales service. This new telesales service is set to be opened at the companies West Midlands based head office and has been specifically designed to help develop new business for their franchisees.
Together with the assistance currently provided by the KarePlus head office, there will now be a full time team devoted to developing awareness in regions local to franchisees. KarePlus aims to provide more support for franchise owners whilst widening their client base.
According to Managing Director Steve Welsh, the telesales team will be focussed on contacting care providers across the country on behalf of franchisees. He said: “KarePlus has recently secured a number of high profile national contracts worth millions of pounds with private healthcare providers as well as the NHS, and further potentially lucrative tenders are currently underway.”
When asked about the role the telesales will have on Welsh added: “The role of telesales team will be to contact individual hospitals and care homes, where KarePlus is a preferred supplier, to help open doors for franchise owners on their own territories. Of course, its important that they work hard to build their own customer base, but our interests is in making sure that new franchisees get off to the best possible start and make the most of our national contracts.”
The introduction of the national telesales system is the most recent innovation in an on-going central marketing campaign to generate new business leads for franchisees and increase brand recognition.
Published: 26 March 2013
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