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The winners of Smith & Henderson’s The 2012 Best Franchise Awards, which is supported by Lloyds TSB, have been announced.

The winners were decided through anonymous feedback from over 2,000 franchise owners who commented on their franchise ownership experience and rated the training and support provided by their franchisor.

The top franchisors were then shortlisted for The 2012 Best Franchise Awards and interviewed by a judging panel headed by Richard Holden, Head of Franchising at Lloyds TSB Commercial.

The Best Franchise Awards, now in its second year, had 50 per cent more franchisors participate in 2012. These included billion pound companies and a wide range of business sectors, offering franchise opportunities ranging from £2,000 to £325,000.

    There are five award categories and the winners are:
  • Best Training & Support – TaxAssist Accountants
  • Best Franchise System – McDonald’s Restaurants
  • Best Growing Franchisor (open to franchisors with less than 15 franchise owners or franchising less than two years) – Cloud Bookkeeping
  • Best Mid-Size Franchisor (open to franchisors with 15-49 franchise owners) – Water Babies
  • Best Large Franchisor (open to franchisors with 50 plus franchise owners) – TaxAssist Accountants

Sarah Robertson, Business Development Director of TaxAssist Accountants, said: “We are thrilled to have won these two prestigious awards ahead of some very strong competition. We are very proud to have won the Best Training and Support Award for the second year running. It’s an award we can celebrate with our team who work hard to support and train our network of accountants and their staff all year round. The award is more meaningful as it is based on independent research by Smith & Henderson which researches what our network truly feel about the support and training we provide.”

Richard Holden, Head of Franchising at Lloyds TSB Commercial and sponsors of the awards initiative, said: “We are delighted to support The Best Franchise Awards, which recognise outstanding franchisors and will help drive up industry standards. The UK franchise market continues to display strong growth, reflected in the shortlisted nominees, and play a vital part in the UK economy. We’d like to congratulate all the winners and finalists and wish them the best of luck.”

Steven Frost, Partner at Smith & Henderson, which coordinates the programme, said: “The Best Franchise Awards are based on what really counts – the experience of thousands of actual franchise owners. These franchisors therefore have the best franchise owner support, franchise systems and ultimately, the best franchise opportunities in the UK. We should congratulate them for their achievements.”


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