Regarding his decision to choose Oven Wizards at the outset, he explains: “I looked at many franchises before choosing Oven Wizards and I know without a doubt that I made the right choice. Oven cleaning is going through an exciting period of growth and Oven Wizards is perfectly placed to grow with the industry. My Oven Wizards business has given me the work/life balance that my previous job never did. Working hard reaps its rewards, but I still have the flexibility to take time to enjoy life.”
When asked “Why did you choose to renew with Oven Wizards?” James said: “After eight years building my Oven Wizards business I have been delighted with how well it has developed. I have a three-van operation and we are kept busy. I still see massive scope for further development and so the decision to renew was not in question. I look forward to many more years running an Oven Wizards franchise.”
Mark Abbott, Managing Director of Oven Wizards, said of James: “From the first time I met James I knew he would make a great success of running an Oven Wizards franchise, particularly because of his great passion for customer service.”
He continues: “New franchise owners have joined us from all sorts of backgrounds: teaching, civil service, retail management, police and those who have been self-employed before. We look for people who are seeking a new challenge, wanting a better work/life balance and those who wish to build a successful, profitable business that they can be proud of. We have thoroughly enjoyed sharing our business ethos with our new franchise owners and it is great to see them doing so well in their own territories.”
James believes Oven Wizards is progressing well under the ownership of Mark Abbott and his business partner John Graham. He comments: “The business has gone from strength to strength – not only in numbers, but also in terms of focus, direction, support and ‘community’.
“My previous employment chiefly taught me customer service and the need to keep an eagle eye on figures to monitor performance. Customer service in this business is paramount to make sure people keep coming back to you, and closely watching cost targets keeps you on top of your business.”
James has continued to develop his successful business under the Oven Wizards brand. With more than 26 million households in the UK, and with each one having at least one oven, the growing domestic oven cleaning market offers great potential for James and his colleagues to delight their customers. Oven Wizards is looking to expand its business and is looking for more franchise owners across the UK, so if the concept of self-employment appeals to you, with the support you can receive as a franchise owner, fill in the form below.