Local Services Group: Dedicated to providing exceptional service

Local services franchisees are transforming the trade services industry with reliable local plumbing, drainage and electrical services at sensible prices. Local Services' Emma King reports

The strength of our selection process has ensured that all franchisees are exceptional and bring a first rate service to their territory. As a result, PlumbLocal and ElecLocal businesses have become an integral part of their local communities.

'Our selection process reveals whether applicants have the required practical skills, business acumen and personal skills as well as the required levels of drive, motivation and integrity,' says Local Services Chief Executive Steve Baker. 'We are proud to recognise that all of our franchisees are dedicated to providing an exceptional service.'

All Local Services clients receive a reply paid impression card sent from head office a few days after any works are undertaken which asks for scores out of 10 on areas including timely arrival, quality of works and price. Some are so impressed with the service they receive from PlumbLocal and ElecLocal franchisees that they take the time to send written commendations. Allyson Gale of Bridgend Cardiff wrote: 'Once again, another superb job by PlumbLocal.
Just over a year ago I was fortunate enough to sample the work of Wayne Bajada. So when I experienced another plumbing problem I didn't hesitate to contact your company again. This time I was visited by Harry McFarland. Once again I experienced prompt, efficient and friendly service at a sensible price...'

Our high standard of service is now recognised in the commercial market. The Local Services management team is now frequently meeting with the country's leading insurers and suppliers to assist with the development and improvement of services to their clients. This will result in rapid growth of both the PlumbLocal and ElecLocal networks in the UK and Ireland.

The Franchise Package The bespoke franchise package provides all franchisees with everything they need to build a successful business. All franchisees benefit from full City & Guilds training and qualification followed by 24 hour technical support. The technical support ranges from a simple phone call to rapid on-site assistance.

Franchisees capitalise on the Local Services branding which is synonymous with a guaranteed reliable local service at a sensible price. They also have access to fully branded vehicles at substantially discounted rates and launch with high quality tools and equipment.

Local Services provides technical support as well as business and marketing support throughout the life of the franchise agreement. Franchisees are supported to ensure that they actively market the business locally, while also benefiting from extensive national marketing programmes.

Franchisees use the Local Services memorable 0808 000 0000 telephone number and all calls are handled by Local Services' call centre staff who are fully trained and experienced to handle all calls and schedule appointments.

To find out more...
Local Services does not use subcontractors - any work completed by the company will be completed by a franchisee or one of their 'A1' employees. With over 100 franchisees in the UK, Local Services territories are being taken fast. If you are interested any of the remaining PlumbLocal and/or ElecLocal territories contact us filling out the response form...

What do you want to be now...Plumber or Electrician?

We will give you the training, the qualifications, the system and the brand to start your own business.

The demand for good local electricians and plumbers has never been greater and is set to rise even higher! That's why PlumbLocal and ElecLocal are looking for highly motivated and organised individuals with good basic skills and self discipline to join the fastest growing franchise operation in the market - an ideal opportunity for those seeking a new start.

Perhaps you have reached a point where a career change is right for you. Or maybe you are being offered redundancy and are looking to secure your future. Whatever you decide, talk to us first. Your previous employment may have given you many of the attributes required for running a successful plumbing or electrical business already. Just leave the rest to us.

Starting with an intensive 11 week City & Guilds/NVQ training programme, we will give you all the skills and qualifications you need. Once completed you will have all the support necessary to build a successful business in your territory - and once established give you the opportunity to expand into a multi-van operation.

Your new business will be continually backed up by our ongoing technical support. Not only that, our extensive local marketing campaigns will ensure that a new customer is never too far away.

Initial investment is £27,500 for a one van operation up to a maximum of £32,000 for a multi-van territory. Up to 70% (including working capital) can normally be financed through Nat-West.

All this adds up to a successful, lucrative and secure career - so what are you waiting for!