Meet McDonald’s franchisee, Gerald Thompson…
In October, Gerald won the prestigious overall Gold Award in the British Franchising Association’s Franchisee of the Year, recognising his passion for business as well as his dedication to forming links and giving back to his local community.
Gerald joined McDonald’s as a part-time staff member aged 16 and now owns and operates four restaurants in the Manchester area having become a franchisee ten years ago.
Since gaining ownership of his first restaurant 10 years ago, Gerald’s enthusiasm for his community has been unwavering. Over the years he has instigated various local initiatives and has dedicated valuable time to helping disadvantaged young people in the area.
Commenting on his award win, Gerald says “It’s a great honour to receive this award and it’s not something I could have achieved without the help of my fantastic team. My approach to running a successful business has always been to place the communities in which I operate and the customers I serve at the heart of everything we do. It’s a fundamental part of preserving customer loyalty and maintaining a happy crew which has ultimately helped to drive business momentum.”
And Gerald’s passion for his business doesn’t stop there…
Over the last two years Gerald has invested extensively in all four of his restaurants, upgrading the customer experience with a bold, contemporary new look, and speeding up service with investments in the latest technology. And he is not alone in having made these moves. Over two thirds of McDonald’s restaurants in the UK have now been refurbished and free Wi-Fi is now available in all 1,200 restaurants across the UK. This level of investment is paying dividends as the company continues to out-perform the market with back to back years of double digit growth.
Gerald adds; “I am proud to be a McDonald’s franchisee. Whether it’s first-rate restaurant design, award-winning training schemes or innovative new marketing programmes McDonald’s is always ahead of the game. Why wouldn’t you want to be part of a brand that continues to perform so successfully?”
Come and meet us:
Marriott York, Tadcaster Road
York, North Yorkshire YO24 1QQ
The Aztec Hotel, 110 Aztec West
Almondsbury, Bristol BS32 4TS
Doubletree by Hilton, Milton Keynes
Stadiummk, Stadium Way West
Milton Keynes, Buckinghamshire
McDonald’s Head Office, 11-59 High Road
East Finchley, London N2 8AW
18th and 19th March
The British and International Franchise Exhibition, Olympia, London
10th and 11th June
The British Franchise Exhibition
Convention Centre Petersfield, Manchester