Summary of Operation:
Right at Home provides quality homecare services, for the elderly and adults living with physical disabilities. We offer consistent carers, a minimum of 1 hour visits, and highly personalised care packages, allowing people to retain their independence and receive care with dignity, while living in the comfort of their own home.

Ideal Franchise Owner:
Our ideal owner understand the benefits and team culture of a franchise system, is committed to delivering top-quality services, and looking for a rewarding business which directly benefits their local community. They will have managerial experience and access to an investment of up to £120k including working capital.

Training Provided:
We believe our New Owner Training is the most comprehensive available; a 2-week programme covering all aspects of the business, with particular focus on first year marketing and the changing face of the care sector. Each new office also receives a three-day site visit prior to opening, plus additional training for Registered Managers.

Training Location:
Our two-week franchisee training programme takes place at head office, followed at a later stage by a 2-3 day visit to your office location. Ongoing training and support is often delivered online.

Support Services:
Rapid-response support is on-hand whenever franchisees need it. New owners are guided through a detailed start-up calendar with regular calls, field visit, guidance and mentoring as required. On-going support includes group webinars, regional owners’ meetings, individual strategy days, annual group conference, a Franchise Advisory Council and committees responsible for idea generation, and annual audits on operations and compliance.

Year Established: 2010
Year of First Franchise: 2011
Number of Company Outlets: 1
Number of Franchised Outlets: 30
Franchises Planned: 80-100
Areas of Priority Development: Strong territory options across the UK.

Overseas Opportunities Exist: Yes, via our parent company Right at Home International.
Overseas Opportunities Planned:

Total Cost of Franchise: £120,000 including working capital.
Initial Investment: £36000
Management Service Fees Payable:
Breakdown of Package: 10 Year Franchise Agreement includes territories with at least 35,000 over 65s living within; all new owner and registered manager training; and incredible levels of franchisor support in set-up, business development, sales and marketing. Also includes a quality PC, two email addresses, SEO managed website, intranet system, marketing materials and business stationery, fully updated Policies and Procedures, annual internal compliance audits and more.
Financial Assistance Available: Business planning service included in Initial Fee and introduction to specialist franchise finance broker if bank borrowing is wanted.

BFA Member: Full
IFA Member: No