Screen Rescue: Putting you in the driving seat

Screen Rescue is a commercial windscreen repairs franchise performing a wide range of advanced windscreen and glass repairs within all commercial automotive sectors from fully equipped mobile-workshops. Franchisor, Jaime Hilario, tells us more.


TFM: What attracts people to a mobile-based franchise as opposed to one office, or retail store-based?

JH: Being the owner of a mobile-based franchise is appealing for many reasons. You operate with lower overheads as you eliminate the cost associated with leasing or renting business premises, and so retain higher profits from day one.

You can also plan your day more effectively. Instead of having to rely on clients coming to you at a fixed address within set trading hours, you can visit them on a regular and reliable basis at times that suit them, which makes you more efficient and productive. Because you manage your daily routine, you have the flexibility to respond to your client’s needs instantly. And, with the freedom to plan your personal time around your diary, you get to enjoy a better work-life balance too!

TFM: How important is your vehicle branding in terms of generating your sales?

JH: First impressions really do count. We have strong brand recognition in the East of England and presenting your business professionally as we’ve done has led to us securing many more high-profile contracts.

TFM: How scalable is a Screen Rescue franchise?

JH: We offer a flexible business model that can be operated either as a man-and-a-van business or it can be scaled up to a full-management franchise, where the franchisee focuses on managing multi-van technicians whilst growing their business. With a turnover of £62,000 from one vehicle, the rewards are there for franchise partners who are prepared to work hard.

TFM: What is the major selling point of your brand to potential investors – why should they get on board?

JH: Screen Rescue has many selling points. Most instrumental is our windscreen repairs system, which has unique technology capabilities derived from its mechanical operation. Repair results are genuinely unbeaten.

We also operate a new glass scratch and graffiti removal system that produces the industry’s first ever 100% distortion free results.

We’ve refined a proactive approach directed at targeted commercial companies. Our proven approach results in fleet inspections made on a regular and reliable basis, which generates the repeat volume business you don’t get when dealing with ad-hoc private vehicle windscreen repairs. Our commercial sectors provide month-on-month business growth you can bank on.

TFM: What training and support does Screen Rescue offer?

JH: We provide NVQ-led comprehensive workshop and field-based practical training from induction, to launch and beyond.

Screen Rescue also has many operational and financial tools available, which reliably remove most of the usual anxieties associated with running a business. Our sophisticated Central Billing System and Aged Debtor Collection service ensures cash-flow is good from day one leaving our franchise partners free from invoice queries and cash-collection, allowing them to focus on the important things.

TFM: Why are the services you provide recession-proof, with consistent demand for them throughout the year?

JH: Windscreen damages are at an all time high with pothole-ravaged roads here to stay, so our repair services are in constant demand.

We visit our clients on a regular and reliable basis and, with our unique technology systems, can repair even the worst of their windscreen damages at a fraction of the cost of an expensive replacement windscreen – some PSV windscreens can cost in excess of £2,000! Fleet companies see us as a vital solution to their windscreen problems all year round.

TFM: What are your plans for the development of your brand and franchise opportunity in 2015?

JH: Since 2012, we have built a robust and highly profitable business with a strong brand name. We aim to share our success with 140 franchise partners as we expand across the UK in the next 10 years. We have a very busy decade ahead!